Terms & Conditions

Terms & Conditions​

Last updated: 12th May 2026

Welcome to the website of Rochford Wines. By accessing or using this website, including making purchases, bookings or enquiries through the site, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, please discontinue use of this website.

Legal Drinking Age

This website is intended for use by persons aged 18 years or over, or the legal drinking age in your country of residence.

By accessing this website, you confirm that you meet the applicable legal drinking age requirements.

Rochford Wines supports the responsible service and consumption of alcohol.

Website Information & Availability

We aim to ensure all information on this website is accurate and up to date. However, pricing, product availability, vintages, event details, menus, entertainment line-ups, experiences and other website content may change without notice.

All products, services, bookings, tickets and promotions are subject to availability and may be withdrawn, amended or cancelled at any time.

Rochford Wines reserves the right to refuse or cancel any order, booking, membership application or competition entry at its discretion.

Orders, Bookings & Product Availability

All goods and services are offered subject to availability.

Wine vintages may vary throughout the year. Where a selected vintage is unavailable, Rochford Wines reserves the right to substitute the wine with the current vintage of the same product. If this is unavailable, a comparable wine of equal or greater value may be offered.

Additional terms may apply to bookings, ticketed events, dining reservations, accommodation or experiences. Please refer to the relevant booking or event information provided at the time of purchase.


For information relating to shipping, returns and refunds, please refer to our Shipping & Returns Policy.

Gift Vouchers

Gift vouchers are redeemable online and at participating venues across the Rochford Wines estate unless otherwise stated.

Gift vouchers:

Expired gift vouchers cannot be reissued, refunded or extended.

Membership Accounts

Certain areas of the website or services may require account registration or membership access.

You are responsible for maintaining the confidentiality of your account details and password, and for all activity conducted under your account.

You must notify Rochford Wines immediately if you become aware of any unauthorised use of your account or any security breach.

Intellectual Property

Unless otherwise stated, all content on this website — including text, photography, branding, logos, graphics, video, design and layout — is owned by or licensed to Rochford Wines and protected under Australian intellectual property laws.

You may access and use website content for personal, non-commercial purposes only.

You must not reproduce, distribute, modify, publish, transmit or commercially exploit any website content without prior written consent from Rochford Wines.

All trademarks displayed on this website remain the property of their respective owners.

Third Party Links

This website may contain links to third-party websites for convenience only.

Rochford Wines does not control and is not responsible for the content, availability or practices of linked third-party websites. Accessing those websites is at your own risk.

Limitation of Liability

To the maximum extent permitted by law, Rochford Wines excludes all liability for any loss, damage, cost or expense incurred in connection with:

Nothing in these Terms excludes, restricts or modifies any rights or remedies available under Australian Consumer Law or any other applicable legislation that cannot be excluded by law.

Promotions & Competitions

From time to time, Rochford Wines may conduct promotions, competitions or special offers through this website.

Additional terms and conditions may apply to individual promotions and will be made available where relevant.

Employees of Rochford Wines and associated entities, and their immediate families, may be excluded from entering competitions where specified.

Marketing Communications

By subscribing to our mailing list, joining a membership program, creating an account or making a purchase, you consent to receiving marketing and promotional communications from Rochford Wines.

You may unsubscribe from marketing communications at any time using the unsubscribe link provided or by contacting us directly.

Personal information is handled in accordance with our Privacy Policy.

Delivery of Alcohol

Alcohol deliveries must be accepted by a person aged 18 years or over.

Proof of age and identification may be required upon delivery. Products will not be delivered to intoxicated persons or anyone under the legal drinking age.

Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use and protect your personal information.

Changes to These Terms

Rochford Wines may update these Terms & Conditions from time to time without prior notice.

Any changes will take effect immediately upon publication on this website. Continued use of the website constitutes acceptance of the updated Terms.

Governing Law

These Terms & Conditions are governed by the laws of Victoria, Australia.

Any disputes arising in connection with the use of this website shall be subject to the exclusive jurisdiction of the courts of Victoria.

Contact Us

For questions relating to these Terms & Conditions, please contact:

Rochford Wines
878-880 Maroondah Highway,
Coldstream VIC 3770 Australia

Phone: (03) 5957 3333
Email: reception@rochfordwines.com.au

© COPYRIGHT Rochford Wines 2026