If you subscribe to our mailing list, create an account, join a membership program or make a purchase, we may send you updates, offers, event information and promotional communications from Rochford Wines.
You can unsubscribe or update your preferences at any time using the unsubscribe link included in our communications or by contacting us directly.
We take reasonable steps to ensure these providers handle your information securely and in accordance with privacy obligations.
Our website may contain links to third-party websites. Rochford Wines is not responsible for the privacy practices or content of external websites.
We encourage you to review the privacy policies of those websites separately.
If you have any questions about this Privacy Policy, would like to access or correct your personal information, or wish to make a privacy complaint, please contact us:
Rochford Wines
878-880 Maroondah Highway,
Coldstream VIC 3770 Australia
Phone: (03) 5957 3333
Email: reception@rochfordwines.com.au
This following document sets forth the Privacy Policy for the Rochford Wines website, www.rochfordwines.com.au
Rochford Wines is committed to providing you with the best possible customer service experience. Rochford Wines is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Rochford Wines customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Rochford Wines takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Rochford Wines reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Rochford Wines reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.
Our Site may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.
Rochford Wines welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
Call: (03) 5967 3333
Post: Attn: Privacy Policy,
Rochford Wines
878-880 Maroondah Hwy, Coldstream, VIC 3770
Email: reception@rochfordwines.com.au
